IT Staffing (1)
- Old DEC RSX-11 email system:
- Completely out-of-house:
- hardware + maintenance
- contracting with three X.25 network providers
- producing 3-level flat-rate billing
- software devo + level 2 helpdesk
- In-house:
- maintaining user base
- level 1 helpdesk
- maintaining primitive BBS
- split up monthly billing to offices
- producing user kit:
- menu-driven shell for Procomm